Frequently Asked Questions
- Mark your calendar and test your system once a month.
- Prevent false alarms by always disarming your alarm before opening a door or window.
- Use your system as often as possible.
- If you do trip your system (set the alarm off accidentally), call us at (800) 235-0644 to confirm that it is a false alarm.
- Update your Emergency Contact List (ECL) when information changes.
- Don’t give out your system number.
Call us: (800) 235-0644
- Call Central Station to put your system on test: (800) 235-0644
- Arm your system.
- Trip your system. For example, open a door or window.
- Let your alarm go off for 30 to 45 seconds.
- Disarm your system.
- Wait 1 minute.
- Call Central Station and ask what signals they have received.*
*If none, you will be directed to our Service Technicians to troubleshoot.
Email us with your new emergency contact list: Support@guardmesecurity.com
Email us and we will provide documentation: support@guardmesecurity.com
Coming soon.
Contact us at (800) 235-0644, and we will guide you through the transfer process.
Product Manuals
Don't see your manual listed? Please contact customer service.
(800) 235-0644
About Us
As a premier provider of monitored home alarms and commercial security systems, GuardMe security systems monitor over 80,000 residential, commercial, industrial and new construction projects with the latest high quality security equipment that is easy to use.
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Contact
Corporate Headquarters
45 Route 34
Old Bridge, NJ 08857
Regional Sales Offices:
51 JFK Parkway, First Floor West
Short Hills, NJ 07078
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4407 Vineland Road Suite D6
Orlando, FL 32811
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11400 West Olympic Boulevard
Suite 200
Los Angeles, CA 90064
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7400 Beaufont Springs Dr.
Suite 300
North Chesterfield, VA 23225
Toll Free: (800) 235-0644
License Information: Click Here